Shipping Methods
United States: UPS Ground
International: DHL
When will my order ship?
Orders ship no later than the next business day.
How long does shipment take?
It depends on where it's headed.
United States: 3-5 business days
Canada: 7-10 business days
International: 14-21 business days
How much is shipping?
It depends on where it's headed.
United States: $15
Canada: $30
International: $45
Returns
We will gladly return your boots, so long as;
- Requests are submitted within 10 days of receiving your order
- Items are unworn, undamaged and in their original packaging (other than trying on the boots indoors)
To request a return, please;
- Visit our returns portal (click here) and enter the email address used at checkout
- Open email and follow link to site. The site will walk you thru the returns process.
- Print out the shipping label
- Write the RMA number clearly on the receipt or any paper inside the package
- Take the package to nearest USPS office to ship
- Upon receiving your boots at the warehouse & ensuring they are unworn, undamaged & in their original packaging, please allow up to 7 business days for refunds to process.
Sizing & Width
Sizing - 8 thru 14, with half sizes up to 11.5
Our boots fit true to size in US sizes. Order the size you most commonly wear in US-sized athletic or casual shoes.
Note: If you are between sizes, choose the larger size.
For Example: If some of your athletic shoes are 9 and some are 9.5, order a 9.5 in our boots.
Width - Our boots are a standard E width
There are a few millimeters extra on each side to allow for wiggle room & thicker socks. Some people go up a half size to get the width they need, but that's up to you.
