Returns

There are no risks when you purchase from us.

  • FREE return shipping for orders shipped in the U.S.
  • Return for an Exchange, Store Credit, or Refund
  • 100 day return window

We hope the only reason you need to return an item is due to a sizing issue, but we understand sometimes it just doesn’t work out.

Return requirements

You can always exchange or return your order for free, within the contiguous U.S. so long as:

    • Your items are in their original packaging with tags
    • Your items are unworn, undamaged, and in resellable condition. This means footwear must be tried on indoors on carpet.
    • Your return request is submitted through our returns & exchange portal within 100 days of receiving your original order.

      Return Options

      You have different return options depending on the time you begin your return:

      • Exchange for another size, color, or style - must be requested within 100 days of receiving your order.
      • Store Credit of the full amount - must be requested within 100 days of receiving your order.
      • Refund of the full amount - must be requested within 30 days of receiving your order.

        We reserve the right to refuse returns that do not meet these criteria. Specifically, returned product with creases or wear on soles will not be accepted. Please note that we can only accept returns processed through our returns & exchange portal.

        Begin your return

        • Shipping address in the USA: visit our return portal here
        • Shipping address outside the USA: follow these instructions here

        Timing

        Exchanges will be initiated within 2-4 business days after your package has been received & inspected at our warehouse.

        Refunds & Store Credit will be initiated within 5-7 business days after your package has been received & inspected at our warehouse.

        Want a faster exchange? If you wish to expedite your exchange, it is recommended that you place a new order which will ship immediately, and you can process a standard return of your original order.