Shopping for someone else but not sure what to give them? Give them the flexibility to choose their own.
Gift cards are delivered by email and contain instructions to redeem. Our gift cards have no additional processing fees. Valid for US orders. Please contact us directly regarding international orders.
Exchanges & Returns
We will gladly exchange or return your items, so long as; - Requested within 30 days of receiving your order. - Items are unworn, undamaged and in their original packaging (other than trying on footwear indoors). Get your Prepaid shipping label here with your order # and email address.
The faster way to exchange a product for a new size is;
- Place a new order with the new size you want
- Start a Return here to receive your prepaid shipping label - Send back the pair that doesn't fit with the prepaid shipping label
- We will issue a full refund once the pair that doesn't fit arrives back to our warehouse safely
Orders ship next business day via UPS Ground or USPS Priority. International orders ship via DHL. - USA: 3-5 business days (Free Domestic Shipping) - Canada: 8-10 business days ($30) - International: 15-21 business days ($40) Note: Additional costs incurred with international shipping are not covered by Wilcox (i.e. customs fees & duties).