International Returns

Customers who purchased from outside the contiguous U.S. should send us an email to start a return/exchange, and we’ll get you taken care of as soon as possible!

We gladly accept returns within 100 days of receiving your order.
     - We're unable to accept returns after this period.

International Returns process is as follows
1. Email us the following information;
   - Order number
   - Specify if you're mailing back for a return or exchange
   - If exchanging, specify the new size or color you want in exchange
2. Carefully repackage your order.
3. Include a paper inside your package with the following information;
   - Order number
   - Specify if you're mailing back for a return or exchange
   - If exchanging, specify the new size or color you want in exchange
4. Ship your package to: 
         Wilcox Boots Returns
         999 W 1500 S, Suite 900
         Woods Cross, UT 84087
   

Exchanges & Store Credit will be initiated within 1-3 business days after your package has been received at our warehouse.

Refunds will be initiated within 3-5 business days after your package has been received at our warehouse.