Shipping & Exchanges

Shipping
Orders ship next business day via UPS Ground (or DHL if international)
- USA: 3-5 business days ($12)
- Canada: 8-10 business days ($30)
- International: 15-21 business days ($40)
Note: Additional costs incurred with international shipping are not covered by Wilcox (i.e. customs fees & duties).

Exchanges & Returns
We will gladly exchange or return your items, so long as;
- Requests submitted within 30 days of receiving your order.
- Items are unworn, undamaged and in their original packaging (other than trying on footwear indoors).
Full details for our exchange/return process is on our FAQ page.